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0D54z00009zZ8VXCA0Okta Classic EngineAdministrationAnswered2025-03-13T09:00:29.000Z2024-02-08T19:00:45.000Z2024-02-09T16:55:27.000Z

3qbyj (3qbyj) asked a question.

Locked Out of Developer Account Due to Forgotten Password & Email Reset Not Received

I'm reaching out in hopes of finding a solution to a pressing issue I'm currently facing. I've been locked out of my developer account after forgetting my password. Naturally, I attempted to reset the admin password through the standard "forgot password" process, expecting to receive an email with instructions on how to proceed. Unfortunately, it's been a while, and no such email has arrived in my inbox or spam/junk folders. I'm also the only admin attached to this account.

 

I have double-checked the email associated with my developer account to ensure accuracy. Made multiple attempts to request a password reset over several days. Contacted support via phone, but unfortunately, they were unwilling to assist and directed me back to the community discussions or developer forum for help.

 

I'm currently completely locked out this account and also unable open a case with support. Which leaves me with very little options on resolving this.

 

dev-76463348


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Locked Out of Developer Account Due to Forgotten Password & Email Reset Not Received