TemitayoA.81706 (Customer) asked a question.
i am running an okta demo account and I'm trying to set up an ai agent, after assigning it to a user i cannot see it under the user's dashboard, the ai agent is assigned but not visible to the user what im trying to connect is an open claw running on my virtual pc
Hello @TemitayoA.81706 (Customer) Thank you for posting on our Community page!
You are trying to set up an Okta AI Agent in a demo account, have assigned it to a user, but the agent is not appearing in that user's dashboard even though the assignment shows as active.
The issue is likely that application visibility is not enabled for the AI Agent. In Okta, applications (including AI Agents) must have visibility explicitly turned on before they appear in an end user's dashboard, even after assignment.
Solution:
If the agent still does not appear after these steps, verify that:
Regarding your Open Claw connection on your virtual PC: ensure that the AI Agent configuration includes the correct endpoint URL and authentication credentials for your Open Claw instance, and that network connectivity from your Okta tenant to your virtual PC is properly configured. If you encounter connection errors after the visibility issue is resolved, verify firewall rules and network routing between your Okta environment and the virtual machine hosting Open Claw.
Thank you for reaching out to our Community and have a great day!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @TemitayoA.81706 (Customer) Thank you for posting on our Community page!
You are trying to set up an Okta AI Agent in a demo account, have assigned it to a user, but the agent is not appearing in that user's dashboard even though the assignment shows as active.
The issue is likely that application visibility is not enabled for the AI Agent. In Okta, applications (including AI Agents) must have visibility explicitly turned on before they appear in an end user's dashboard, even after assignment.
Solution:
If the agent still does not appear after these steps, verify that:
Regarding your Open Claw connection on your virtual PC: ensure that the AI Agent configuration includes the correct endpoint URL and authentication credentials for your Open Claw instance, and that network connectivity from your Okta tenant to your virtual PC is properly configured. If you encounter connection errors after the visibility issue is resolved, verify firewall rules and network routing between your Okta environment and the virtual machine hosting Open Claw.
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.