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0D5WR000020T55A0ASOkta Classic EngineAuthenticationAnswered2026-08-14T20:00:40.000Z2026-08-14T16:34:00.000Z2026-08-14T20:00:40.000Z
  • Paul S. (Okta, Inc.)

    Hello @KaiK.58178 (Customer)​ Thank you for posting on our Community page!

     

    We understand that you require assistance with account recovery. Free trial/Developer account credentials or MFA cannot be accessed by anyone outside of the primary account administrator. Therefore, Okta is unable to access or reset your password or MFA.

     

    Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US

     

    You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future. 

     

    Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

     

    Thank you for reaching out to our Community and have a great day!

    --

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  • KaiK.58178 (Customer)

    when i try to create a new developer account with my work email it says the account already exists.

  • Paul S. (Okta, Inc.)

    Hello @KaiK.58178 (Customer)​  In order to create a new Okta account, you will need to use a different email address, the one used can not be used again.

     

    Thank you for reaching out to our Community and have a great day!

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How can i reset Okta Verify after I deleted Okta Vefiy App without backup