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0D51Y00008FN3X5SALOkta Classic EngineIntegrationsAnswered2024-04-16T13:15:31.000Z2020-04-15T18:26:28.000Z2020-04-24T13:29:31.000Z

axgew (axgew) asked a question.

RingCentral End-User App

Hello,

When you log into the RingCentral website, there are 2 portals:

  1. RingCentral App (for end-users)
  2. Admin Portal (for admins)

All of the apps I'm finding in Okta for RingCentral just point to the admin portal. I'm wondering if Okta devs can add an official RingCentral app for end-users or if I just need to figure out how to make a custom one. Any help is appreciated. Thanks!


  • Hi Robert,

     

    I had a quick look at this and found a way to get this working with the "Template Two Page Plugin App".

     

    1. Navigate to Admin --> Applications --> Add New Application
    2. Search for "Template Two Page Plugin App", select the result and select Add App
    3. Give the app a name.
    4. Login URL you will need to copy the full url you are provided when you click "login to RingCentral App" from ringcentral.com website. i.e. https://login.ringcentral.com/?responseType=code&clientId=[clientIdValue]&brandId=****
    5. Redirect URL can be left blank
    6. Password URL = same as login URL
    7. Username field = #credential
    8. Next button = button[type="submit"]
    9. Password field = #password
    10. Submit button = button[type="submit"]

     

    I have provided a screenshot of how this looks on my own org below.

     

    Screenshot 2020-04-23 at 10.12.44

     

    If you encounter any issues with the above configuration I would recommend raising a ticket with support so we may troubleshoot further. and/or raise a request with our apps team to help create the application on your behalf.

     

    Thanks,

    Chris Hancock

    Expand Post
    • axgew (axgew)

      This is fantastic, I will try it today. Thank you for answering!

    • axgew (axgew)

      It worked! I truly appreciate you responding to this. Take care!

This question is closed.
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RingCentral End-User App