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Sigma on AWS Provisioning Error "Unsupported data type value for given key"

Okta Integration Network
Okta Classic Engine
Okta Identity Engine

Overview

Sigma on AWS Application provisioning flow fails with the following error visible in the Okta dashboard:

 

Automatic provisioning of user <username> to app Sigma on AWS failed: Error while creating user <username>: Error setting property, appUser=<appUserId> property=userType error=[Error in object 'appUser':
codes [invalidValueTypeForProperty.appUser,invalidValueTypeForProperty]; arguments [userType]; default message [Unsupported data type value for given key]]

 

Applies To

  • Sigma on AWS
  • Provisioning
  • Error

Cause

Custom attribute value defined for userType is not supported by Sigma.

 

Solution

  1. Go to Okta Admin Console, navigate to Directory > Profile Editor, and click on Sigma on AWS User.
  2. Click on the pencil icon for User Type. Ensure that the enumerated values align with those accepted by Sigma. 
  3. Then, attempt the user provisioning again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

Tasks

  1. After identifying the failed task for the user that should be retried, click Retry Selected.

 

Related References

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Okta Support - Sigma on AWS Provisioning Error "Unsupported data type value for given key"