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Zoom Provisioning Error "Unsupported data type value for given key"
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview

Upon enabling Zoom provisioning, newly assigned users are not provisioned which results in this error:

failure : Error setting property, appUser=xxxxxxxxxxxxxxx property=userType error=[Error in object 'appUser': codes [invalidValueTypeForProperty.appUser,invalidValueTypeForProperty]; arguments [userType]; default message [Unsupported data type value for given key]]

 

Users are assigned via a group that maps the custom attribute, 'userType' (Basic, Licensed, On-Prem).

Applies To
  • Zoom Provisioning
  • Zoom custom attribute
Cause
Custom attribute value defined for userType is not supported by Zoom.
Solution

Ensure that the enumerated values align with those accepted by Zoom. The values may be Basic, Licensed, or On-Prem.

  1. Create/add an Attribute member for the custom userType of Licensed.
    Licensed 

  2. Ensure the enumerated attribute members include Licensed instead of Pro and assign the appropriate value in the Okta to Zoom app assignments.

 
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Zoom Provisioning Error "Unsupported data type value for given key"