Zoom Provisioning Error "Unsupported data type value for given key"
Last Updated:
Overview
Upon enabling Zoom provisioning, newly assigned users are not provisioned which results in this error:
failure : Error setting property, appUser=xxxxxxxxxxxxxxx property=userType error=[Error in object 'appUser': codes [invalidValueTypeForProperty.appUser,invalidValueTypeForProperty]; arguments [userType]; default message [Unsupported data type value for given key]]
Users are assigned via a group that maps the custom attribute, 'userType' (Basic, Licensed, On-Prem).
Applies To
- Zoom Provisioning
- Zoom custom attribute
Cause
Solution
Ensure that the enumerated values align with those accepted by Zoom. The values may be Basic, Licensed, or On-Prem.
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Create/add an Attribute member for the custom userType of Licensed.
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Ensure the enumerated attribute members include Licensed instead of Pro and assign the appropriate value in the Okta to Zoom app assignments.
