Okta users who have the application Paylocity assigned have a provisioning error similar to: 

User provisioning failed with msg=[Matching user not found].

• Okta Integration Network (OIN)
• User Provisioning
• Paylocity

This error may be thrown as a result of Create Users not being enabled in Provisioning settings in Applications > Paylocity > Provisioning > To App.

1. Go to Okta Admin Console and navigate to Applications > Paylocity > Provisioning > To App.
2. Click Edit. Select the Provisioning Feature Create Users, if Okta should be creating user accounts in Paylocity. Click Save.
3. Afterward, attempt the user provisioning again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

4. After identifying the failed task for the user that should be retried, click on Retry Selected.

Related Resources

• Can Okta Create And Update Users In Paylocity
• User provisioning with Okta