Egnyte SCIM 2.0 Provisioning Error "Automatic provisioning of user to app Egnyte SCIM 2.0 failed: Matching user not found"
Feb 4, 2026
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
Egnyte SCIM 2.0 provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app Egnyte SCIM 2.0 failed: Matching user not found
Applies To
- Egnyte SCIM 2.0
- Provisioning
- Error
Cause
This error is generated because the Create Users feature is not enabled in Provisioning settings in Applications > Egnyte SCIM 2.0 > Provisioning > To App.
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Egnyte SCIM 2.0 > Provisioning > To App.
- Click Edit. Select the Provisioning Feature "Create Users" to enable it. Click the Save button.
- Afterward, attempt the user provisioning again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on Retry Selected.
