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Keeper Push Group Error: "Error while updating user group membership for group: Errors reported by remote server: Not Found"

Okta Integration Network
Okta Classic Engine
Okta Identity Engine

Overview

Keeper push group fails with the following error: 

 

Unable to update Group Push mapping target App group <group name>: Error while updating user group membership for group <group name>: Errors reported by remote server: Not Found


Error

 

Applies To

  • Keeper
  • Provisioning
  • Push Groups

Cause

If one of the group users is trying to push to the Keeper app and has a provisioning error, the push is unsuccessful, and this error is thrown:

Unable to update Group Push mapping target App group <group name>: Error while updating user group membership for group <group name>: Errors reported by remote server: Not Found.

Solution

  1. Ensure all affected Push Group members do not have any provisioning errors and are provisioned successfully on the Keeper application side/Okta assignments tab.

  2. After the user's provisioning error is resolved, navigate to the Okta Admin Console, select Applications > Applications > Keeper > Push Groups, and attempt the group push again.

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Okta Support - Keeper Push Group Error: "Error while updating user group membership for group: Errors reported by remote server: Not Found"