TravelPerk's provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app TravelPerk failed: com.saasure.application.generic.client.AppApiException: com.sun.jersey.api.client.UniformInterfaceException: Client response status: 400

• TravelPerk

• Provisioning

• Error

1. Go to Okta Admin Console and navigate to Applications > Applications > TravelPerk > Provisioning > Integration > click the Edit button.

2. Click Re-authenticate with TravelPerk.

3. Sign in to TravelPerk as an admin user.

4. When prompted, Authorize app to access the TravelPerk account.

5. Back on the Provisioning page in Okta, a message will confirm the successful authentication. Click Save.
6. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

7. After identifying the failed task for the user that should be retried, click on Retry Selected.

Related References

• TravelPerk: Configuration Guide