LogMeIn Provisioning Error "com.saasure.application.generic.client.AppApiException: com.sun.jersey.api.client.UniformInterfaceException: Client Response Status: 400"
Feb 16, 2026
Okta Integration Network
Overview
LogMeIn's provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app LogMeIn failed: com.saasure.application.generic.client.AppApiException: com.sun.jersey.api.client.UniformInterfaceException: Client response status: 400
Applies To
- LogMeIn
- Provisioning
- Error
Cause
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > LogMeIn > Provisioning > Integration > click the Edit button.
- Click Re-authenticate with LogMeIn.
- A window will open with the LogMeIn login page. Enter the credentials.
- Back on the Provisioning page in Okta, a message will confirm the successful authentication. Click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on Retry Selected.
