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1Password Push Group - Errors reported by remote server: failed to create group: The structure of request was invalid."

Okta Classic Engine
Okta Identity Engine
Okta Integration Network

Overview

Errors could be reported from the OIN 1Password application while attempting to push a group, as shown below.

Push Group Errors

Applies To

  • 1Password Business
  • Okta Integration Network (OIN)
  • User Life Cycle Management
  • Push Group

Cause

The error message generated for this event:

 

Unable to update Group Push mapping target App group 1Password - Oxxx - Pxxxxxxxxxxx Sxxxxxxx-Dxxxxxxxxxxxxx Cxxxxxxxxxx: Error while creating user group 1Password - Oxxx - Pxxxxxxxxxxx Sxxxxxxx-Dxxxxxxxxxxxxx Cxxxxxxxxxx: Internal Server Error. Errors reported by remote server: failed to create group: The structure of the request was invalid.

 

Solution

This was confirmed with the 1Password Business support team and will apply to all available IdPs, not just to Okta. They confirmed that the length for a group name in 1Password is limited to 60 characters, including all special characters and not just text.

 

Adjust the Group name to be pushed from Okta to this threshold in order to fix the error.

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Okta Support - 1Password Push Group - Errors reported by remote server: failed to create group: The structure of request was invalid."