Kenny DeanP.59348 (Customer) asked a question.
Cant login to office, changed password now it says i dont have permission
Cant login to office, changed password now it says i dont have permission. drove 2 hours onto site, now i cant do anything 😞
- User17157611498146715886 (Customer Support Online Community and Social Care)
Hello @Kenny DeanP.59348 (Customer) , thank you for contacting Okta Community.
If you are an employee, contractor, patient, student, or client of a company, institution, or service provider that requires you to use Okta Verify, please contact the company's, institution's, or service provider's IT support or Help Desk team.
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).
Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.
Expand Post
This question is closed.
Hello @Kenny DeanP.59348 (Customer) , thank you for contacting Okta Community.
If you are an employee, contractor, patient, student, or client of a company, institution, or service provider that requires you to use Okta Verify, please contact the company's, institution's, or service provider's IT support or Help Desk team.
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).
Please contact your company's or service provider's IT support or Help Desk so they can review your account information and provide further assistance.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.