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0D54z00009uLbHQCA0Okta Classic EngineAuthenticationAnswered2025-02-07T09:00:32.000Z2024-01-06T08:04:26.000Z2024-01-10T16:49:35.000Z

d78hu (d78hu) asked a question.

I cant access my developer tenant ,as password expired but okta not allowing me to reset the password

dev-2469167.okta.com is my developer tenant and i'm not able to login even though i have username, password.

 

once login it redirecting me to the change password screen, On trying reset the password okta saying 'change password not allowed to specific user, contact administrator'

 

Change password not allowed on specified user.


d78hu likes this.
  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @d78hu (d78hu)​ 

     

    Thank you for posting on our Community page!

     

    Are you the only admin of the tenant? If you are not the only admin on the dev account, please reach out to the other admin to assist with credentials recovery.

     

     

    Earn Today: New Okta Community Badges Have Arrived

     

    Community members help others by clicking Like or Select as Best on responses. Try it today.

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  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @d78hu (d78hu)​ 

     

    Thank you for posting on our Community page!

     

    Are you the only admin of the tenant? If you are not the only admin on the dev account, please reach out to the other admin to assist with credentials recovery.

     

     

    Earn Today: New Okta Community Badges Have Arrived

     

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

    Expand Post
    Selected as Best
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I cant access my developer tenant ,as password expired but okta not allowing me to reset the password