Okta Desktop MFA and ARM Snapdragon processors

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0D54z0000AJT0sqCQDOkta Classic EngineAuthenticationAnswered2025-02-28T17:30:07.000Z2025-02-26T22:30:34.000Z2025-02-28T17:30:07.000Z

DanaD.34093 (Customer) asked a question.

February 26, 2025 at 10:30 PM

Okta Desktop MFA and ARM Snapdragon processors

I purchased a Dell XPS laptop with Snapdragon X Plus processor. My company normally uses these laptops with Intel or AMD processors. I've installed the Okta desktop as usual - but instead of getting a push notification to my phone when I sign in, Windows Hello uses Facial Recognition and signs me in immediately. The only difference is that this laptop uses this Snapdragon processor and I was hoping someone could shed some light as to if something needs to be configured differently, or if Okta just doesn't support this processor.

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Top Rated Answers

Mihai Negoita - Okta (Okta, Inc.)
a year ago
@DanaD.34093 (Customer) - As far as I've been able to ascertain, nothing on the roadmap currently.
You can suggest support for ODA support for ARM on the Okta Community page by going to the Community→ Ideas tab. Features suggested in our community are reviewed and can be voted and commented on by other members. High popularity will increase the likelihood of it being picked up by the Product Team and it being implemented.
More details here.

Regards.
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All Answers

Mihai Negoita - Okta (Okta, Inc.)
a year ago
Hi @DanaD.34093 (Customer) , Thank you for reaching out to the Okta Community!

I wasn't able to locate any documented limitation for this but I confirmed it with the internal team. Indeed ODA does not support ARM based devices.
I'll submit an internal request to have our documentation updated accordingly.
In the meantime I recommend reaching out to your Okta Account Executive to discuss impact on your implementation if needed.

If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.

Hope my answer helps!

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Join the Online Discussion for Ask me Anything on March 25, 2025: Identity Threat Protection with Okta AI
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- DanaD.34093 (Customer)
  a year ago
  Thank you for your response. Does Okta have any future plans to support ARM based devices?
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  - Mihai Negoita - Okta (Okta, Inc.)
    a year ago
    @DanaD.34093 (Customer) - As far as I've been able to ascertain, nothing on the roadmap currently.
    You can suggest support for ODA support for ARM on the Okta Community page by going to the Community→ Ideas tab. Features suggested in our community are reviewed and can be voted and commented on by other members. High popularity will increase the likelihood of it being picked up by the Product Team and it being implemented.
    More details here.
    
    Regards.
    --
    The new Okta Help Center YouTube channel is your go-to resource for tips, troubleshooting, and best practice videos. Subscribe today.
    Join the Online Discussion for Ask me Anything on March 25, 2025: Identity Threat Protection with Okta AI
    Expand Post
    Selected as Best

This question is closed.

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Okta Desktop MFA and ARM Snapdragon processors