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0D54z0000AFqxo6CQBOkta Classic EngineAdministrationAnswered2024-09-30T15:48:37.000Z2024-09-23T10:24:55.000Z2024-09-30T15:48:37.000Z
Request for Assistance with Okta Developer Account Recovery

Dear Okta Support,

 I hope this message finds you well.

i sending this mail from this account because i can't access my developer account . Please help me to access my account : [REDACTED BY MODERATOR]

Three days ago, I created a developer account on Okta to test Keycloak and Okta as IdPs. However, I have encountered a few issues:

 I created multiple users, but due to an error on my part, all user statuses have changed to "Password Expired."

Unfortunately, I also forgot the password for my account. When I attempt to use the "Forgot Password" feature, I receive an email stating that I need to contact the administrator. Since I am the only user of this account, I am unsure how to proceed in recovering my access.

Could you please assist me in resolving this issue and help me recover my account? My email address associated with the account is: [REDACTED BY MODERATOR]

 Thank you for your assistance.

 Best regards,

Abhi Jasani


  • Hello @User17270864856909312214 (Customer)​ Thank you for posting on our Community page!

     

    Please send us an email at community@okta.com with your Okta org URL and your username and we will do our best to provide assistance further on.

     

    Thank you for reaching out to our Community and have a great day!

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  • Hello @User17270864856909312214 (Customer)​ Thank you for posting on our Community page!

     

    Please send us an email at community@okta.com with your Okta org URL and your username and we will do our best to provide assistance further on.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
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Request for Assistance with Okta Developer Account Recovery