NatalieS.86098 (Customer) asked a question.
Okta Provisioning to Salesforce settings cleared when re authenticated after updating Consumer Key and Secret
Salesforce had new profiles that needed to be synced with Okta. They weren't syncing because the OAUTH app had been deleted from the Salesforce environment. After adding the app, I had to update the Consumer Key and Secret in Okta with the new one from the OAUTH app. When I re-authenticated, the settings for provisioning were cleared. Why did that happen?
Hello @NatalieS.86098 (Customer) Thank you for posting on our Community page!
This might have happened because you used a new application in SFDC, but normally the settings should not be cleared and they should stay the same. If you can replicate this issue at will, I would recommend to reach out to Support for additional investigation.
Thank you for reaching out to our Community and have a great day!
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