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0D54z0000ABvTbzCQFOkta Classic EngineAuthenticationAnswered2025-08-16T09:01:21.000Z2024-07-15T19:04:06.000Z2024-07-31T16:32:56.000Z

2cxge (2cxge) asked a question.

Locked out of account after removing TFA with Okta verify application

I am unable to logon to my Okta account after I uncheck the configuration to include two factor authentication with the Okta Verify app.

 

I get a 403 error saying I don't have permission or the below error message.

 

Error

Your account has not been configured for the link/application you are trying to access. Please contact Okta Support and request that your account be configured for the link.


  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hi @2cxge (2cxge)​ , thank you for contacting Okta Community!

     

    If you are the Super Admin of an org, please email us at community@okta.com with the URL of your org and the email address of the Super Admin.

    If you are not the Super Admin, please contact your company's Help Desk team.

     

    Regards. 

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

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  • User17157611498146715886 (Customer Support Online Community and Social Care)

    Hi @2cxge (2cxge)​ , thank you for contacting Okta Community!

     

    If you are the Super Admin of an org, please email us at community@okta.com with the URL of your org and the email address of the Super Admin.

    If you are not the Super Admin, please contact your company's Help Desk team.

     

    Regards. 

    Help others in the community by liking or hitting Select as Best if this response helped you.

     

     

    Expand Post
    Selected as Best
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Locked out of account after removing TFA with Okta verify application