User17059636835002541949 (Customer) asked a question.
Add zone button grayed out, need to add a zone but this button is greyed out , I'm a superuser
Add zone button grayed out.
Hi all, I , what can I do?, I'm a super user
- TimL.58332 (Workflows)
@v329o (v329o) - I am not sure what you mean by "Super user". There is a "Super Administrator" built-in Okta role that grants all permissions to all resources available in your tenant.
If you navigate to Security > Administrators > Admins and filter to yourself (start typing your email/login value) you should show up like this:
If that isn't your role. Then you are not a Super Administrator. If you cannot access this location you are also not a Super Administrator.
Expand Post - User17059636835002541949 (Customer)
Hi @TimL.58332 (Workflows) yes i'm super admin, I don't know why the "add zone" buttom is greyed out
- Mihai Negoita - Okta (Okta, Inc.)
Hi @User17059636835002541949 (Customer) , Thank you for reaching out to the Okta Community!
If you are dealing with a Trial or Free Developer account, your org is most likely missing the required feature for this operation.
If you have a paid account, please open a case so my colleagues from the Support Team can look into this and confirm all the necessary features are enabled as per your entitlement.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Ask the Experts: Okta Device Access Product Team Now Thru 3/22
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This question is closed.
Hi @User17059636835002541949 (Customer) , Thank you for reaching out to the Okta Community!
If you are dealing with a Trial or Free Developer account, your org is most likely missing the required feature for this operation.
If you have a paid account, please open a case so my colleagues from the Support Team can look into this and confirm all the necessary features are enabled as per your entitlement.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Ask the Experts: Okta Device Access Product Team Now Thru 3/22