uyezv (uyezv) asked a question.
SWA or Template Plugin App able to autofill credentials, but login button gets greyed out preventing login
I've setup an SWA and Template Plugin App, specifically for this site https://swa.starssmp.com/en-us/home.aspx. Neither of them are able to login as the login button gets greyed out after the credentials are autofilled.
I'm able to login manually to the site as well as with my password manager (1Password), which also autofills the credentials, but oddly doesn't grey out the login button.
Any ideas on how to get the Okta login to function correctly?
Hi, @uyezv (uyezv)
Thank you for posting on our Community page!
Here is a very useful article on this topic: https://help.okta.com/en-us/Content/Topics/Apps/Apps_Configure_Template_App.htm
Please make sure the configuration is correct and that you are aware of the limitations.
If you are still having issues with it, I suggest you open a case with Support to check the configuration more in depth.
Thank you for reaching out to our Community and have a great day!
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Okta Identity Engine (OIE) Ask Me Anything: Get answers from product experts by clicking here.
Okta support is suggesting it's a security feature of the site where it doesn't play well with the Okta Browser Plugin. They've seen this issue the other way around where other password managers are blocked in this manner but Okta isn't. They suggested to reach out to the website owners.