j1in7 (j1in7) asked a question.
okta verification problems, I am able to sign in but have no push notification codes.
I just got hired and I am having a difficult time getting into Workday because of Okta verification. I have an account set up from a pervious job but I can not move forward because it needs verification from a code or a push notification code. I have no recived any codes from either way and do not know how to get one. It tells me that I can get the code with the app on my phone but the app is asking for verification also. Where do I go from here? Where would I find a verification code?
Hi @j1in7 (j1in7) , Thank you for reaching out to the Okta Community!
While Okta provides the Product (Okta Verify app), individual account management and access policies are handled by your company or service provider. In this case I assume it’s the company.
Please reach out to your company's IT support or Help Desk so they can review the matter and provide further assistance.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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