nfxn5 (nfxn5) asked a question.
Hi All, Kindly need your help in our environment some of the mac users after device trust certificate is installed. From time to time getting keychain prompts for firefox browser.
Also can confirm that OKTA MTLS certificate is available in FIrefox browser certificate. Please suggest me if there is any steps to fix this issue.
Hi, @nfxn5 (nfxn5)
Thank you for posting on our Community page!
Here are some useful article on your use case:
https://support.okta.com/help/s/article/Device-Trust-not-functioning-in-Firefox?language=en_US
https://support.okta.com/help/s/article/Does-Firefox-work-with-Oktas-Device-Trust?language=en_US
In short, Device Trust requires access to the certificate stored on the device. However, the Firefox browser for Windows and macOS uses an independent certificate store, so it does not work with Okta's Device Trust.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi, @nfxn5 (nfxn5)
Thank you for posting on our Community page!
Here are some useful article on your use case:
https://support.okta.com/help/s/article/Device-Trust-not-functioning-in-Firefox?language=en_US
https://support.okta.com/help/s/article/Does-Firefox-work-with-Oktas-Device-Trust?language=en_US
In short, Device Trust requires access to the certificate stored on the device. However, the Firefox browser for Windows and macOS uses an independent certificate store, so it does not work with Okta's Device Trust.
Earn Today: New Okta Community Badges Have Arrived
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________