43g6m (43g6m) asked a question.
Hi,
I generally access my okta developer admin console with Google sign in. I have configured MFA for it. I have lost my mobile recently. After sign in with Google, its asks for only okta verify push. When I try to reset password, it says only admin have access to it. Please help me get my account back.
I have created a developer account for integrating a application. So probably I'm org admin.
I have used google sign in to login to org admin, never set an password. I also kept a Okta Verify Push as MFA. I lost my authenticator device.
When I'm trying to sign in, google authenticates successfully but later sends a verify push. I cannot accept the push notification as I don't have device.
Further I don't see any option to reset password or change MFA for org admin.
Hi, @43g6m (43g6m)
Thank you for posting on our Community page!
My suggestion is to contact Support so they can take a better look at what is going on.
Thank you for reaching out to our Community and have a great day!
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Thanks Laura, reached to support(support@okta.com) and they have reset MFA and provided a temporary password.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
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Hi, @43g6m (43g6m)
Thank you for posting on our Community page!
My suggestion is to contact Support so they can take a better look at what is going on.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Coming soon: Get tips from community managers during Okta Community's first Ask Me Anything event on 6/22
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Community members help others by clicking Like or Select as Best on responses. Try it today.
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