User17369444413937489256 (Customer) asked a question.
I have lost access to my developer app account , please unblock the account
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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If you don't have someone else with admin access that can help you I don't think Okta Support will since this would be a free account. If you had a paid account you could open a support case or reach our to your CSM for assistance. Assuming you don't have someone else with admin access and that you are using a free account you'll need to create a new dev tenant from scratch.
Hello @User17369444413937489256 (Customer) , thank you for contacting Okta Community.
Once all access is lost to the Admin Console, the situation requires a support ticket to be resolved. Opening a support ticket is a feature only available for paid accounts.
If you have a paid production account with us, please leverage it to open a case via the support.okta.com site or call the support line (Customer Support Account ID number required). If those options are not available for you despite having a paid account, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
Unfortunately, if no paid developer or production account is available, the only option left is to sign up for a new free trial or developer account. You may need to use a different email address.
Alternatively, if you do not have a paid account but are interested in getting one, you can contact our Sales team. There is a chance for a paid account to be used to request assistance for a connected free account, but the Sales team would have more details on that.
Regards.
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