mi7wf (mi7wf) asked a question.
According to the Okta Logs User is able to login to Okta however they receive a "deny" for the evaluation of the sign-on policy . And receive a failure: "login denied".
What the User sees when attempting to log in is they are able to create their secret question and create a new password but receive the error "Token Expired"
Hi, @mi7wf (mi7wf)
Thank you for posting on our Community page!
I have done some research and found this article that might help with your use case for end-users:
Hope this helps.
Thank you for reaching out to our Community and have a great day!
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Thanks Laura. Howevr, the only option for the Locked Out User to be able to access their User Profile if they do not remember their Security question would be for the Admin to provide them with a Temporary password. Using the Temporary password bypasses the need to answer the Security password when they reset their password. Then the User can update their Security Question using the steps you provided.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi, @mi7wf (mi7wf)
Thank you for posting on our Community page!
I have done some research and found this article that might help with your use case for end-users:
Hope this helps.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________