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0D54z00008SI5TRCA1Okta Classic EngineMulti-Factor AuthenticationAnswered2024-05-10T20:51:23.000Z2022-11-28T07:25:08.000Z2022-11-29T01:33:26.000Z
  • DonF.81354 (Customer)

    Hi! I do not see that as a listed capability Voice Call Authentication (MFA) unfortunately.

     

    However, Okta does recommend that this is not the only method of MFA provided to users, in order to give users options in case their phone numbers change, etc. Also keep in mind that using SMS or Voice can incur additional charges for the organization in certain circumstances as well.

     

    This link may also provide more insight into the details surrounding the use of these multi-factor authentication methods, Configure and Use Telephony

     

    As always, if you would like this feature to exist but it doesn't, you can always suggest this at Okta Ideas

    Thanks!

     

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Can we increase Voice call Secure access code to 6 digits from 5 digits.