otgmz (otgmz) asked a question.
Hi,
a customer wants to send emails triggered by a Workflow. Unfortunately he does not have Office365 or Gmail in Place. Is there another way to send mails?
Thanks in advance!
Jonas
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @otgmz (otgmz)
I hope you are having a great day
well Workflows requires Gmail, O365 Mail or Send Grid to send emails generally so this would not be possible without use the email account.
you can confirm it by checking the information in the link below:
https://support.okta.com/help/s/article/HOW-TO-Add-recipients-to-send-email-cards-in-Okta-Workflows?language=en_US
Please let us know if this was useful and allow you to solve your problem.
Have a great day ahead
Regards
Henry Esquivel
Okta Inc
Hi @otgmz (otgmz) also posting here to assist other customers. If you were needing to send a pre-defined email (like Activate user you could pass the sendEmail = true query parameter in the Custom API card) which would send the canned Okta core email.
From your update in the case, the requirement is to be able to send custom email from workflows and unfortunately, you will need to have Gmail, O365 Mail or SendGrid (or possibly your own custom API exposed over the internet that could send emails).
Please let us know if you have any other questions about this.
Thanks,
AJ