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0D54z0000A9mEDyCQMOkta Identity EngineWorkflowsAnswered2026-03-16T09:00:23.000Z2024-06-20T21:09:55.000Z2024-06-24T14:48:33.000Z

7jv04 (7jv04) asked a question.

How to change "From" when using the Microsoft 365 Send Email action card in a Workflow???

Hi all! I found this question posted back in 2023, but there was not a solid answer at the time. Best idea presented was to build a custom API action, maybe that's still the case. I'm hoping someone has solved for this and can share their success story. Additionally, may I ask that the Okta documentation be updated with some sort of guidance as I am not the first to look and likely will not be the last person looking for a solution?

 

Articles:

https://help.okta.com/wf/en-us/content/topics/workflows/connector-reference/office365mail/actions/sendemail2.htm

https://help.okta.com/wf/en-us/content/topics/workflows/connector-reference/office365mail/actions/customapiaction.htm

 

Best regards and thanks!

-Jacob

 


  • Paul S. (Okta, Inc.)

    Hello @7jv04 (7jv04)​ Thank you for posting on our Community page!

     

    I have done some reaserch on this matter and also checked internally and at this time it does not seem to be a different option, Custom API seems to be the best route for this.

     

    Thank you for reaching out to our Community and have a great day!

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  • Paul S. (Okta, Inc.)

    Hello @7jv04 (7jv04)​ Thank you for posting on our Community page!

     

    I have done some reaserch on this matter and also checked internally and at this time it does not seem to be a different option, Custom API seems to be the best route for this.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you. 

    Expand Post
    Selected as Best
  • 7jv04 (7jv04)

    Much appreciated Paul! Custom API it will be then. If you know of any working examples please share. Meanwhile I'll look at documentation. Thanks!

This question is closed.
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How to change "From" when using the Microsoft 365 Send Email action card in a Workflow???