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0D51Y00009Y1zsxSABOkta Classic EngineDevices and MobilityAnswered2024-03-25T14:53:36.000Z2020-09-30T21:31:07.000Z2020-10-01T11:59:50.000Z

6iti5 (6iti5) asked a question.

Okta not working on AppleWatch

All,

 

I recently upgraded my apple watch from a 3 to a 6 and Okta is not working on it. It continues to show No accounts on the watch.

 

I've already tried removing and setting up the account again in Okta as well as removing the account, removing the app from my iphone, reinstalling the app and setting up the account again on my iphone, but still no joy and showing No Accounts on my apple watch. The app in my Iphone shows the account. Any other ideas???


  • Sorry for the trouble!

     

    Can you check on the AppStore to make sure you're running the latest version of Okta Verify? You'll need to launch Okta Verify on the phone first in order for the accounts to show up.

     

    Let us know the results when you have them!

     

    Tim Lopez

    Okta Inc

    Expand Post
  • 6iti5 (6iti5)

    Well, I did delete the app completely from my phone and reinstall it yesterday. The version running on my phone at this time is 5.8.0-39. And yes, I have opened the app on my phone. It is showing my company's account and the validation number changes as time goes on with the screen open, but my watch still does not see any accounts.

This question is closed.
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Okta not working on AppleWatch