ubq7i (ubq7i) asked a question.
Configure authentication fallback Jira / Confluence
Hello Okta community,
i tried to open a support case for one of our customers. We as company are Atlassian Platinum Partner, but it seems without a license its not possible to create a support case.
The last chance I see here is the community, who can hopefully help me.
I did read already: https://saml-doc.okta.com/Provisioning_Docs/Okta_Jira_Authenticator_Configuration_Guide.html
Could please somebody can explain how to bypass the okta sso authentication? We want a possibility to login with a user that belongs to the internal directory and so we need a fallback url for internal users.
Could please somebody can explain how to configure this please, a example would be very appreciated.
Best,
Max
Hi Max,
Vlad here from Okta Customer Support.
Upon investigating this, the possible ways to bypass the Okta Sign On are, as presented in the Okta Jira Authenticator 3.x Configuration Guide:
In order to setup a specific username pattern that can later be specified in the "<spUsers>" section of the okta-config-jira.xml file, we recommend contacting Atlassian Support. If you require any additional information or you have any more questions please let me know.
Thank you,
Vlad Tanasa
Technical Support Engineer
Okta Global Customer Care