ykhvj (ykhvj) asked a question.
What causes the sign-in form error 'We found some errors. Please review the form and make corrections'
It is the simple sign-in page for Okta, asking for the username.
When submitted with a real username and no special characters, it throws the error, "We found some errors. Please review the form and make corrections"
User does a page refresh, enters username again and submits. This time it works without error.
The error is generic. There is nothing entered in the Okta system log. Is there any tool recommended for admins to troubleshoot this occurrence? It is quite random and can't be replicated on demand.
You can capture the data using the developer tool of the browser (F12 key on the keyboard on most browsers).
The information will be visible inside of the network and under the payload, but I do not think it will provide a better, clear understanding of the error.
Normally that error is caused by a bad cache that sends incorrect data, i.e blank values, hence why refreshing the page fixes the problem.