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0D50Z00008G7UpjSAFOkta Classic EngineOkta Integration NetworkAnswered2024-04-15T12:24:04.000Z2016-12-24T13:01:49.000Z2020-01-03T18:48:41.000Z
  • y5wrc (y5wrc)

    This has helped in our ORG...

     

    Download License Removal tool

    https://go.microsoft.com/fwlink/?linkid=849815

     

    Install then reboot device. Once device is up.

     

    Open Word and log in. Once logged into word.

    Open Outlook and it should sync right away.

    Expand Post
    Selected as Best
  • Hi Court,

    Please try to clear up the previous password from the key-chain on mac and see if you have the same issue after that step.
  • Parth Swadas (Customer)

    This could be due to IWA. 

     

    Check if your MAC devices have IWA enabled.
  • Barbara Adams (Customer)

    We are experiencing the same issue with Mac and Outlook. Has there been any update?

  • 1c2d1 (1c2d1)

    Hello, thanks for checking in on me. I'm traveling and my machine is home based. Will check it when I return. Court
  • xz5vl (xz5vl)

    Hi there,

    I got the same problem and was advised by the IT department of my company to do this:

    Delete all keychain items regarding Microsoft in your login keychain. You can do this by opening the 'Keychain Access' application.

    Search for Microsoft and delete everything.

    That worked for me.
    Expand Post
  • 1c2d1 (1c2d1)

    This fixed it. Thank you for the solution!
  • y5wrc (y5wrc)

    This has helped in our ORG...

     

    Download License Removal tool

    https://go.microsoft.com/fwlink/?linkid=849815

     

    Install then reboot device. Once device is up.

     

    Open Word and log in. Once logged into word.

    Open Outlook and it should sync right away.

    Expand Post
    Selected as Best
This question is closed.
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Outlook for Mac / Okta verification error