ZTA Score: Data File Missing or Empty on macOS
Last Updated:
Multi-Factor Authentication
Okta Identity Engine
Overview
The ZTA data file is empty or missing. Thus, the ZTA score is not visible in the logs.
Applies To
- Okta Identity Engine (OIE)
- Device Integration
- Authentication rules
Cause
The ZTA data file might not be located in the correct path or be empty, as the CrowdStrike endpoint security integration plugin is not properly configured.
Solution
Okta obtains the ZTA score by reading the data.zta file provided by CrowdStrike.
The file can be found in the following path: /Library/ApplicationSupport/Crowdstrike/ZeroTrustAssessment/data.zta.
If the data.zta file is missing or is empty, this will result in the ZTA score not showing in the system logs.
If the data.zta file is missing or is empty, please contact CrowdStrike Customer Support to enable the CrowdStrike Falcon Zero Trust Assessment feature.
