When enabling the UltiPro provisioning connector, the following error appears in the Okta dashboard.

Verification failed: Failed to validate Admin credentials: class com.ultipro.dataservices.bidata._2.DataContext: User authentication failed.
 

• UltiPro
• Provisioning
• Error

1. To access the report, UltiPro service account creation requires a BI Consumer (Core) role. Log a ticket with UltiPro to add the BI Consumer (Core) role to the service account.
2. Once the BI Consumer (Core) role is added to the UltiPro service account, go to Okta Admin Console and navigate to Applications > Applications > UltiPro > Provisioning > Integration > click Edit.

3. Verify that all fields are correct, then click the Test API Credentials button to test the API integration.
4. Click Save.
5. If the issue persists, please contact UltiPro support for more details and steps to resolve this error.

Related References

• UltiPro prerequisites
• Integrate UltiPro with Okta
• Create an UltiPro report and report ID
• UltiPro Reports-as-a-Service API