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Automatic Okta Provisioning to AuditBoard Fails with Invalid Value Data Type Error
Okta Classic Engine
Okta Identity Engine
API Access Management
Overview

This article describes an issue in which provisioning users to an AuditBoard System for Cross-domain Identity Management (SCIM) fails. The system displays the following error message:

 

Automatic provisioning of user <user> to app SCIM 2.0 Test App (Header Auth) failed: Error while trying to import user profile for <user>: Error setting property, appUser=<user> property=roles error=[Error in object 'appUser': codes [invalidValueTypeForProperty.appUser,invalidValueTypeForProperty]; arguments [roles]; default message [Invalid value data type]]

 

Applies To
  • AuditBoard
  • System for Cross-domain Identity Management (SCIM)
  • Provisioning
  • Okta Identity Engine (OIE)
  • Okta Classic Engine
Cause

The user profile lacks the required attribute, or there is a misconfiguration in the application mappings.

Solution
  1. Access the Okta Admin Dashboard.
  2. Navigate to Directories and select Profile Editor.
  3. Select the <app name> application.
  4. Select Mappings.
  5. Review the mappings for the roles attribute to ensure correct configuration.
  6. Confirm the affected user profile contains the required attribute value and matches the expected data type.
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Automatic Okta Provisioning to AuditBoard Fails with Invalid Value Data Type Error