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SAP SuccessFactors Imports Fail with HTTP 403 Error in Okta
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
All Engines
Overview

Imports from the SAP SuccessFactors application fail with an HTTP 403 error:
 

Error while downloading all users: Errors during execution: Error executing importUsers: Failed to get custom object:

attrName=person__employment_information_ST1__job_information__cost_center attrid=<attrid>

Error Code: com.okta.cpc.service.exception.RemoteUserManagementException: HTTP/1.1 403 Forbidden


Error 

 

Applies To
  • SAP SuccessFactors
  • Imports
  • Okta Classic Engine
  • Okta Identity Engine (OIE)
Cause
The admin account used for Provisioning for the SuccessFactors app in Okta does not have sufficient permissions or has permissions changed, causing imports to fail.
Solution
  • Check with the SAP administrator: if the service/admin account used for API integration in Okta has sufficient permissions.
  • Admins can also create a service account with sufficient permissions on the Service Provider side for API Integration and Provisioning in Okta.

 

Related References

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SAP SuccessFactors Imports Fail with HTTP 403 Error in Okta