Inspectify Provisioning Error "Internal Server Error. Errors reported by remote server"
Jan 20, 2026
Okta Integration Network
Overview
Inspectify provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <user> to app Inspectify failed: Error while verifying if user <user> exists: Internal Server Error. Errors reported by remote server
Applies To
- Inspectify
- Provisioning
- Error
Cause
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > Inspectify > Provisioning > Integration > Edit.
- Enter the API token that was generated in Inspectify in the API Token field.
- Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click Retry Selected.
