Atlassian Jira Server provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <user> to app Atlassian Jira Server failed: Failed to login to Jira. HTTP error 403
 

• Atlassian Jira Server
• Provisioning
• Error

The error Failed to login to Jira. HTTP error 403 is due to one of the following: 

• The Atlassian Jira Server administrator credentials used for creating the API connection are invalid.

• The Authentication token is invalid.

1. Go to Okta Admin Console and navigate to Applications > Applications > Atlassian Jira Server > Provisioning > Integration > click the Edit button.

2. Enter a valid Atlassian Admin Username and Admin Password, then click Test API Credentials. Once it is successful, save it.

3. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

4. After identifying the failed task for the user that should be retried, click Retry Selected.