CarlK.06481 (Customer) asked a question.
Unable to sign in - After initial integrator setup and successful login
Hello,
I signed up for the integrator account and added it to okta verify. I successfully logged in but after the weekend, I was not able to log in. After hitting next, I receive "Unable to sign in" and there is nothing else I can do. I believe the account was locked out due to a few failed login attempts.
I contacted community@ and they gave some steps here:
Steps 1-4 are not available.
Is there someone that can be contacted to remove a suspected lock on an integrator account?
Thanks!
Hi @CarlK.06481 (Customer) , Thank you for reaching out to the Okta Community!
Free trial/developer/integrator accounts are outside of support scope.
Signin up for a new account leveraging a new email address is the only option left, aside from engaging the Okta Sales team and purchasing a service package which would include Support options.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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