MikeB.53171 (Customer) asked a question.
removing an account no longer in production
We no longer use Okta and SSO has been disconnected. How do i get [PII Redacted by Moderator] removed from alerts and other e-mails??
- Mihai N. - Okta (Okta, Inc.)
Hi @MikeB.53171 (Customer) , Thank you for reaching out to the Okta Community!
Depending on the type of emails you received, you might need to unsubscribe from different pages.
- Okta Community: - click on Username and select Email Preferences from the dropdown menu.
- Okta Marketing: - this can be done by accessing the Okta Subscription Center and selecting the relevant options.
- Data Privacy Request: - you can submit a request via this form for data deletion for privacy reasons, if needed.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Expand Post - Mihai N. - Okta (Okta, Inc.)
Understood. Those are handled through the Okta Status Page.
Typically, you would sign in as an admin to manage the subscription, but if you no longer have an account, please check any recent email you might have received for an unsubscribe option.
If that is not an option, please check with the data privacy team via the previously provided form, if they can remove you from the mailing list.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
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Expand Post
Understood. Those are handled through the Okta Status Page.
Typically, you would sign in as an admin to manage the subscription, but if you no longer have an account, please check any recent email you might have received for an unsubscribe option.
If that is not an option, please check with the data privacy team via the previously provided form, if they can remove you from the mailing list.
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Collect them all. Learn a new skill and earn a new Okta Learning badge.
Just released: More Okta Community badges just added
Join the Discussion for Ask Me Anything on August 5, 2026: Okta for AI Agents