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0D5WR00001rR9R40AKOkta Classic EngineAdministrationAnswered2026-07-09T00:21:01.000Z2026-07-08T04:48:49.000Z2026-07-09T00:21:01.000Z

TakashiI.59842 (Customer) asked a question.

22h ago
Inquiry regarding the impact of administrator password changes on SSO, SCIM, and Okta Workflows

We are currently planning to change the passwords for the administrator accounts of various systems integrated with Okta. These administrator accounts are used for SSO, SCIM (Provisioning), and creating connections in Okta Workflows.

Could you please let us know if changing the passwords will impact these integrations (e.g., SSO failures, provisioning errors, or Workflows execution failures), and if so, what actions we need to take to resolve them?

 

■ Administrator Accounts Targeted for Password Change

  • Okta Administrator Account
  • Box Administrator Account (used for Okta integration and creating the Box connection in Okta Workflows)
  • Microsoft 365 Administrator Account (used for Okta integration)
  • Google Workspace Administrator Account (used for Okta integration)

 

■ Scenarios to Confirm

[1. Okta and Box Integration]

  • Case 1: Changing the password of the admin user provisioned to Box, on the Okta side.
  • Case 2: Changing the password of the admin user directly on the Box side.

[2. Okta and Microsoft 365 Integration]

  • Case 1: Changing the password of the admin user provisioned to M365, on the Okta side.
  • Case 2: Changing the password of the admin user directly on the M365 side.

[3. Okta and Google Workspace Integration]

  • Case 1: Changing the password of the admin user provisioned to Google Workspace, on the Okta side.
  • Case 2: Changing the password of the admin user directly on the Google Workspace side.

[4. Okta Workflows]

  • Case 1: Changing the Okta admin user's password on the Okta side.
  • Case 2: Changing the Box admin account's password (both cases: changing it on the Okta side and changing it directly on the Box side).

 

■ Key Questions

  1. In each scenario, will there be any impact on the existing integrations (SSO, SCIM/Provisioning, and Workflows)?
  2. If there is an impact, what specific recovery/remediation steps are required?

 

  • 2 answers
  • 20 views

  • Mihai Negoita - Okta (Okta, Inc.)

    Hi @TakashiI.59842 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    To answer your questions, here is the breakdown:  

     

    General Principles

    • SSO (SAML/OIDC): Changing an administrator account password does not impact SSO functionality for the organization. SSO relies on federation certificates and trust relationships, not the administrator's password.
    • SCIM/Provisioning & Workflows: These rely on OAuth 2.0 tokens authorized by the administrator. If the target system's security policies automatically revoke OAuth tokens upon a password change, the integration will break and require re-authentication.

     

     

    [1. Okta and Box Integration]

    • Case 1: Changing password on the Okta side.
      • Impact: No impact on SSO, SCIM, or Workflows. (If password sync is enabled, the new password is automatically pushed to Box).
      • Remediation: None required.

     

    • Case 2: Changing password directly on the Box side.
      • Impact: Box generally does not revoke OAuth tokens automatically upon a password change unless a specific Enterprise security policy enforces token revocation on password reset. If enforced, SCIM and Workflows connections will fail.
      • Remediation: If provisioning or workflows fail, go to Okta > Applications > Box > Provisioning > Integration and click Re-authenticate with Box. For Workflows, open the Box Connection and click Reauthorize.

     

    [2. Okta and Microsoft 365 Integration]

    • Case 1: Changing password on the Okta side.
      • Impact: No impact on SSO or SCIM API tokens.
      • Remediation: None required.
    • Case 2: Changing password directly on the M365 side.
      • Impact: Microsoft Entra ID (Azure AD) automatically revokes all refresh tokens for a user when their password is changed. SCIM provisioning will fail. * Remediation: Go to Okta > Applications > Microsoft 365 > Provisioning > Integration and click Re-authenticate with Microsoft Office 365.

     

    [3. Okta and Google Workspace Integration]

    • Case 1: Changing password on the Okta side.
      • Impact: No impact on SSO or SCIM API tokens.
      • Remediation: None required.
    • Case 2: Changing password directly on the Google Workspace side.
      • Impact: Google explicitly revokes all OAuth 2.0 tokens issued to an account when its password is changed. SCIM provisioning will fail.
      • Remediation: Go to Okta > Applications > Google Workspace > Provisioning > Integration and click Re-authenticate with Google Workspace.

     

    [4. Okta Workflows]

    • Case 1: Changing Okta admin user's password on the Okta side.
      • Impact: No impact. Okta Workflows uses OAuth tokens for the Okta connection, which are not revoked by a standard password change.
      • Remediation: None required.
    • Case 2: Changing Box admin account's password.
      • Impact (Changed via Okta): No impact.
      • Impact (Changed directly in Box): Similar to SCIM, if Box enterprise policies revoke active sessions/tokens upon password reset, the Workflows Box connection will drop.
      • Remediation: Go to the Connections tab in your Okta Workflows console, locate the broken Box connection, and click Reauthorize.

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

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  • Mihai Negoita - Okta (Okta, Inc.)

    Hi @TakashiI.59842 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    To answer your questions, here is the breakdown:  

     

    General Principles

    • SSO (SAML/OIDC): Changing an administrator account password does not impact SSO functionality for the organization. SSO relies on federation certificates and trust relationships, not the administrator's password.
    • SCIM/Provisioning & Workflows: These rely on OAuth 2.0 tokens authorized by the administrator. If the target system's security policies automatically revoke OAuth tokens upon a password change, the integration will break and require re-authentication.

     

     

    [1. Okta and Box Integration]

    • Case 1: Changing password on the Okta side.
      • Impact: No impact on SSO, SCIM, or Workflows. (If password sync is enabled, the new password is automatically pushed to Box).
      • Remediation: None required.

     

    • Case 2: Changing password directly on the Box side.
      • Impact: Box generally does not revoke OAuth tokens automatically upon a password change unless a specific Enterprise security policy enforces token revocation on password reset. If enforced, SCIM and Workflows connections will fail.
      • Remediation: If provisioning or workflows fail, go to Okta > Applications > Box > Provisioning > Integration and click Re-authenticate with Box. For Workflows, open the Box Connection and click Reauthorize.

     

    [2. Okta and Microsoft 365 Integration]

    • Case 1: Changing password on the Okta side.
      • Impact: No impact on SSO or SCIM API tokens.
      • Remediation: None required.
    • Case 2: Changing password directly on the M365 side.
      • Impact: Microsoft Entra ID (Azure AD) automatically revokes all refresh tokens for a user when their password is changed. SCIM provisioning will fail. * Remediation: Go to Okta > Applications > Microsoft 365 > Provisioning > Integration and click Re-authenticate with Microsoft Office 365.

     

    [3. Okta and Google Workspace Integration]

    • Case 1: Changing password on the Okta side.
      • Impact: No impact on SSO or SCIM API tokens.
      • Remediation: None required.
    • Case 2: Changing password directly on the Google Workspace side.
      • Impact: Google explicitly revokes all OAuth 2.0 tokens issued to an account when its password is changed. SCIM provisioning will fail.
      • Remediation: Go to Okta > Applications > Google Workspace > Provisioning > Integration and click Re-authenticate with Google Workspace.

     

    [4. Okta Workflows]

    • Case 1: Changing Okta admin user's password on the Okta side.
      • Impact: No impact. Okta Workflows uses OAuth tokens for the Okta connection, which are not revoked by a standard password change.
      • Remediation: None required.
    • Case 2: Changing Box admin account's password.
      • Impact (Changed via Okta): No impact.
      • Impact (Changed directly in Box): Similar to SCIM, if Box enterprise policies revoke active sessions/tokens upon password reset, the Workflows Box connection will drop.
      • Remediation: Go to the Connections tab in your Okta Workflows console, locate the broken Box connection, and click Reauthorize.

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Collect them all. Learn a new skill and earn a new Okta Learning badge.

    Just released: More Okta Community badges just added

    Expand Post
    Selected as Best

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Inquiry regarding the impact of administrator password changes on SSO, SCIM, and Okta Workflows