RenukaU.52010 (Customer) asked a question.
Hi Team,
We are in the process of implementing a Disaster Recovery (DR) plan for one of our identity service production environments. Our service currently uses Okta as a third-party identity provider, and is hosted in AWS us-east-1, with a designated DR failover target in us-west-2 (Oregon).As part of this planning, we are evaluating the potential impact on Okta and its ability to remain available during an AWS regional failover. To ensure smooth continuity of authentication and authorization workflows, we need your guidance and clarification on the following:
1. Does Okta host or rely on AWS infrastructure?
If yes, which AWS regions does Okta operate in?
2. Is Okta multi-region or geo-redundant for high availability?
3. How does Okta handle AWS regional failures or outages?
4. Specifically, would an outage in us-east-1 impact Okta availability or functionality?
5. Do we need to provision any additional Okta resources in us-west-2 to maintain service continuity during a failover?
6. Are there any best practices or architectural recommendations from Okta to support AWS region-level DR scenarios?
7. Do you recommend using separate Okta tenants per AWS region, or is a single tenant sufficient for multi-region AWS deployments?
We are currently unsure whether Okta is directly tied to AWS infrastructure or if a regional AWS failure could affect its availability. This information is critical for our DR planning to ensure uninterrupted identity services during failover.
We appreciate your guidance and look forward to your response.
Thanks,
Renuka.
Hello @RenukaU.52010 (Customer) , thank you for contacting Okta Community!
This issue seems too complex to be addressed here. I recommend that you open a Support ticket (Customer Support Account ID number required) so one of our engineers can analyze it in the context of your org/s and provide in-depth assistance. You could also provide more details in a ticket that shouldn’t be given here, as this is a public space.
In the meantime, please give the AWS + Okta page a read!
Please note that opening a support ticket is a feature available only to paid accounts. If you do not have a paid account, but are interested in upgrading, you can contact our Sales team.
If you are looking for custom-made solutions and expert assistance, consider our Professional Services team. They specialize in tailoring services to your goals.
Regards.
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