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0D5WR00001cpbC80AIOkta Identity EngineIdentity Threat ProtectionAnswered2026-05-14T16:40:25.000Z2026-05-07T05:54:15.000Z2026-05-14T16:40:25.000Z

SreedharK.30065 (Customer) asked a question.

Changed the policy of all users to disable d the oktaverify mfa for all users

I have changed the policy of under group all users and disabled the mfa of okta verify. And after onwords when i try to login to my admin account after entering the username it is blocked and even not asking for password or okta verify code


  • Paul S. (Okta, Inc.)

    Hello @SreedharK.30065 (Customer)​ Thank you for posting on our Community page!

     

    This is expected behaviour as all Admins require MFA to be able to login into the Admin center.

    At this time however, Free trial/Developer/Integrator do not have access to Support to receive assistance with this issue. Therefore, Okta is unable to access or reset your password or MFA.

     

    Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US

     

    You may, however, create a new free trial/Developer account.

     

    Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

     

    Thank you for reaching out to our Community and have a great day!

    --

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  • Paul S. (Okta, Inc.)

    Hello @SreedharK.30065 (Customer)​ Thank you for posting on our Community page!

     

    This is expected behaviour as all Admins require MFA to be able to login into the Admin center.

    At this time however, Free trial/Developer/Integrator do not have access to Support to receive assistance with this issue. Therefore, Okta is unable to access or reset your password or MFA.

     

    Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US

     

    You may, however, create a new free trial/Developer account.

     

    Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best

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Changed the policy of all users to disable d the oktaverify mfa for all users