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0D5WR00001bjpe00AAOkta Classic EngineAuthenticationAnswered2026-05-14T16:39:54.000Z2026-05-01T19:56:36.000Z2026-05-14T16:39:54.000Z

TylerG.16319 (Customer) asked a question.

Unable to log into my deactivated Okta Integrator account however cannot sign up for a new one because Okta says it still exists with my email

I received this email:

Hi Tyler,If you want to continue using your Okta free integrator plan, please sign in. If you don't sign in within the next 7 days, your plan may be deactivated.Sign In [integrator-1828901.okta.com]

 

However I saw it 9 days later.

I did try to sign into the account but it let me know that it's deactivated.

 

No worries, I'll just sign up for a new integrator account.

 

However when I go to https://developer.okta.com/signup/ and try to use the same email I get: "An Okta Integrator Free Plan org already exists for the email provided".

 

Unfortunately I cannot use my personal email address with regards to what I need to accomplish.

My work only offers a single email address now, no aliases.

 

Suggestions?


  • Paul S. (Okta, Inc.)

    Hello @TylerG.16319 (Customer)​ Thank you for posting on our Community page!

     

    Unfortunately in this situation there is not much we can do here. I you could have used an alias or a different email address there would not have been a problem, but in this case, without these options there is no way to create a new developer account.

     

    Thank you for reaching out to our Community and have a great day!

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  • Paul S. (Okta, Inc.)

    Hello @TylerG.16319 (Customer)​ Thank you for posting on our Community page!

     

    Unfortunately in this situation there is not much we can do here. I you could have used an alias or a different email address there would not have been a problem, but in this case, without these options there is no way to create a new developer account.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best

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Unable to log into my deactivated Okta Integrator account however cannot sign up for a new one because Okta says it still exists with my email