Testt.61889 (Customer) asked a question.
Lockedout 403 - account lockout
Hi,
I have locked myself out of my account while playing with Authentication policies. Now, getting 403 when trying to login. How do i reset it and get account access abck
- paul.stiniguta1.508386743840768E12 (Okta, Inc.)
Hello @Testt.61889 (Customer) Thank you for posting on our Community page!
It depends on the type of Okta org you currently have. If you have a Free developer/Integrator/Free trial, at this time this type of account does not have access to Support.
You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future.
If you have a Paid service, you can reach out to your CSM/Account Executive. If you do not know who that person is, please send us an email at community@okta.com with your org details.
Thank you for reaching out to our Community and have a great day!
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Help others in the community by liking or hitting Select as Best if this response helped you.
Expand Post
Hello @Testt.61889 (Customer) Thank you for posting on our Community page!
It depends on the type of Okta org you currently have. If you have a Free developer/Integrator/Free trial, at this time this type of account does not have access to Support.
You may, however, create a new free trial/Developer account. We encourage you to save the credentials to ensure access in the future.
If you have a Paid service, you can reach out to your CSM/Account Executive. If you do not know who that person is, please send us an email at community@okta.com with your org details.
Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.