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0D5WR00001RUJFv0APOkta Classic EngineAuthenticationAnswered2026-03-18T18:20:50.000Z2026-03-18T14:29:21.000Z2026-03-18T18:20:50.000Z

EdgarS.90673 (Customer) asked a question.

how do I add additional applications (i.e. WebEx, O365, etc) to the email sign-on notification

Can the application (such as WebEx, O365, etc) be added to “New sign-on notification” emails end users receive from Okta?


  • Paul S. (Okta, Inc.)

    Hello @EdgarS.90673 (Customer)​  Thank you for posting on our Community page!

     

    Yes, it is possible to include the specific application name in the "New sign-on notification" emails, but there are a few important technical caveats you need to be aware of before implementing it.

    Okta supports injecting application context into email templates using Velocity Templating Language (VTL) variables, specifically${app.label} (the friendly display name of the app) or ${app.name} (the system name).

     

    However, this feature is only fully supported if your tenant is on Okta Identity Engine (OIE).

    How to add it to your email template

    You can customize the email by editing the HTML/Text body of the notification template:

     

    1. In the Okta Admin Console, go to Customizations > Brands.
    2.  
    3. Select your brand, then go to the Emails tab.
    4.  
    5. Locate and click on the New Sign-On Notification template.
    6.  
    7. Click Edit to open the code editor.
    8. Insert the
    9. ${app.label}
    10. variable into the subject line or body where you want the application name to appear. For example:
    11. "A new sign-in was detected for ${app.label}."
    12. Click Save and Publish.

     

    I would first recommend to test this in a Preview environment and see if it works as intended.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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how do I add additional applications (i.e. WebEx, O365, etc) to the email sign-on notification