Add Application Names to the Okta New Sign-On Notification Emails

Okta supports injecting application context into email templates using Velocity Templating Language (VTL) variables. Administrators can customize the New Sign-On Notification email template to include the specific application name, such as WebEx or O365. End users receive these customized emails when a new sign-on is detected for the specific application.

• Okta Identity Engine (OIE)
• Email Customization
• Velocity Templating Language (VTL)

How is the application name added to the New Sign-On Notification email?

Customize the email by editing the HTML or text body of the notification template in the Okta Admin Console to insert the application label variable.

1. In the Okta Admin Console, navigate to Customizations, and then select Brands.
2. Select the appropriate brand, and then navigate to the Emails tab.
3. Locate and select the New Sign-On Notification template.
4. Select Edit to open the code editor.
5. Insert the ${app.label} (the friendly display name of the application) or ${app.name} (the system name) variable into the subject line or body where the application name must appear. For example: "A new sign-in was detected for ${app.label}."
6. Select Save and Publish.

NOTE: Test this configuration in a Preview environment to ensure it functions as intended before deploying to production.