GaryP.88020 (Customer) asked a question.
Unlicensing O365 account/data retention question
We currently have our provisioning set up as Profile Sync with Block sign-in and remove licence as the deprovisioning option.
Their documentation says the following about this deprovisioning option:
- Blocks the Office 365 end user from signing in and immediately removes any licenses assigned to them.
- This also triggers the deletion of stored data from the user’s personal folders within other Office 365 apps (e.g., OneDrive, SharePoint, etc.).
- Currently, Microsoft retains the data for 30 days. After that, this data is irrecoverable.
When I go into O365, I see a lot of our offboarded users that are "unlicensed" still have their data intact. Any idea why? Some go as back as 6-12 months.
Its possible that depending on which Office 365 license was attached and your DLP posture, this could be a mailbox (legal) retention mechanism?
We don't have any DLP policies, but I did notice the Exchange Mailbox is being removed