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0D5WR00001ImmMM0AZOkta Classic EngineAdditional ResourcesAnswered2026-02-17T16:41:44.000Z2026-02-17T15:39:35.000Z2026-02-17T16:41:44.000Z
  • Hello @KevinM.41565 (Customer)​ Thank you for posting on our Community page!

     

    We understand that you require assistance with account recovery. Free trial/Developer account credentials or MFA cannot be accessed by anyone outside of the primary account administrator. Therefore, Okta is unable to provide assistance with this issue.

     

    Please also see: https://support.okta.com/help/s/article/recovery-steps-in-case-of-developer-edition-org-admin-account-lockout-post-mfa-enforcement?language=en_US

     

    You may, however, create a new free trial/Developer account.

    Also please note that if you have a Paid Service with Okta, you can open a case with support for additional assistance.

     

    Thank you for reaching out to our Community and have a great day!

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    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • KevinM.41565 (Customer)

    So what happens when I am the primary account administrator?

    • Hello @KevinM.41565 (Customer)​  Unfortunately there is nothing we can do from our side.

      You can create a new Integrator account if you are unable to login.

       

      Thank you for reaching out to our Community and have a great day!

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      Help others in the community by liking or hitting Select as Best if this response helped you.

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Need assistance with 403 Log in error on own dev okta account