User17363533895211127897 (Customer) asked a question.
Access forbidden with 403 error when trying to access developer account using google sign in, I am the only admin
Access forbidden with 403 error when trying to access developer account using google sign in (developer.okta.com):
- I tried accessing from different IPs with on success
- I can't contact another admins since I'm the only admin
- It can't be password issue since I use google sign in
- tried over different days with no success
The sign in flow seems to work through google but then I'm redirected to admin url: https://dev-<xxxxxxxx>-admin.okta.com/ with the forbidden error.
Could you please help.
Thanks
My guess is that you had this dev-... tenant prior to the MFA enforcement for admin console and that is what is causing a policy to forbid you. Here is a link to more info about this change and another link that talks about 403 Access Forbidden errors. https://support.okta.com/help/s/blog/a674z000000147HAAQ/mfa-enforcement-for-the-admin-console?language=en_US https://support.okta.com/help/s/article/User-is-unable-to-login-with-403-forbidden-access-error?language=en_US
If you feel this is the case, at the bottom of the follow post it mentions contacting support. Keep in mind however if you are using a free dev-... tenant and don't have a paid subscription you will not be able to open a support case and will need to just create a new dev-... tenant from scratch.
https://support.okta.com/help/s/article/frequently-asked-questions-on-mfa-enforcement-for-the-admin-console?language=en_US